Audio-Technica U.S., Inc.

1221 Commerce Drive

Stow, Ohio 44224

Tel: 330-686-2600

 

Online Order Support

If you have questions regarding your order through the U.S. audio-technica.com store, please reach out.

Our hours of operation are Monday - Friday between 9:00 A.M. and 8:00 P.M. ET

PH: 800-376-5318
E-mail: customerservice@support.atus.com

 

Outlet Store Order Support

If you have questions regarding your order through the U.S. outlet.audio-technica.com store, please reach out.

Our hours of operation are Monday - Friday between 8:30 A.M. and 5:30 P.M. ET

PH: 1-800-520-5715
E-mail: outletordersupport@atus.com

 

Product/Technical Support for Customers/End Users

Current or potential Audio-Technica customers can reach out to our dedicated staff on The Audio Solutions Team. 

Contact The Audio Solutions Team
Our hours of operation are Monday - Friday between 8:30 A.M. and 5:30 P.M. ET

PH: 330-686-2600 x5000
E-mail: audio-solutions@atus.com

 

Product/Technical Support for Integrators & Manufacturer Reps/Dealers

Current or potential Audio-Technica integrators, representatives and dealers can reach out to our Audio Engineering Team.

Our hours of operation are Monday - Friday between 8:30 A.M. and 5:30 P.M. ET

PH: 330-686-2600 x2998
E-mail: aeteam@atus.com

 

Service/Repair

To return an Audio-Technica product for repair, please see our Repair/Service page. For other questions, please contact our Service Department.

Our hours of operation are Monday - Friday between 8:30 A.M. and 4:30 P.M. ET

PH: 330-686-2600
E-mail: repair@atus.com

 

Parts

For information regarding Audio-Technica product parts, please contact our Parts Department.

Our hours of operation are Monday - Friday between 8:30 A.M. and 4:30 P.M. ET

PH: 330-686-2600
E-mail: parts@atus.com

 

Artist Relations

For information regarding our Artist Relations program, please contact artistrelations@atus.com

 

Human Resources

For information regarding employment at Audio-Technica, visit our Careers page. Please direct any questions to hr@atus.com. 

 

 

Please send any comments about this site to webmaster@atus.com