As we know Bluetooth headphones provide a convenient wireless connection to your Bluetooth enabled devices. However, it is not uncommon for Bluetooth devices across the market to experience minor hiccups in their processing and connectivity. If an issue occurs where you’re having trouble pairing your headphones to any devices you can perform a reset procedure to help the Bluetooth technology function correctly.

Identify your model of Audio-Technica headphones below and follow the steps to get yourself back on track.

ATH-S220BT, ATH-M20XBT

• With the product turned on, press and hold (about 6 seconds) the volume buttons (+/–) at the same time.

• Make sure the indicator lamp is flashing rapidly in white, and press and hold the power supply / control button and the volume up button (+) at the same time (for about 6 seconds).

• The indicator lamp will light in pink, and after the product restarts, reset is complete.

• Remove the product from the list of registered devices on your Bluetooth device.

• Pair the product again.

ATH-M50XBT2

• With the product turned on and not connected with a Bluetooth device, press and hold (about 6 seconds) the power supply/control button and volume buttons (+/-) at the same time.

• After the indicator lamp lights in red, the product will restart, and the reset will be complete.

• Remove the product from the list of registered devices on your Bluetooth device.

• Pair the product again.

ATH-CKS50TW, ATH-SQ1TW

• Place the headphones in the charging case.

• About 5 seconds after both headphones (L (left) and R (right) sides) are placed in the charging case (with battery remaining), press the multifunction buttons/touch sensor of both headphones twice in a row. You can perform this simultaneously or one after the other.

• Verify that the indicator lamps on both headphones flash white, and then press and hold (at least 6 seconds) the multifunction buttons/ touch sensor on both headphones while in the charging case.

• Make sure the indicator lamps on both headphones light in red and then turn white before releasing your fingers. Reset is complete.

• Remove the product from the list of registered devices on your Bluetooth device.

• Remove the headphones from the charging case and perform pairing.

ATH-SR50BT, ATH-SR30BT, ATH-SPORT60BT, ATH-SPORT90BT, ATH-CKS5TW, ATH-ANC500BT, ATH-ANC100BT, ATH-S200BT, ATH-ANC300TW, ATH-C200BT

• Connect the headphones to the USB port of a computer using the USB cable provided as though you were charging them.

• Disconnect and then reconnect the USB charging cable to reset the product. Resetting does not change any of your settings (pairing information, volume setting, etc.)

• Remove the product from the list of registered devices on your Bluetooth device.

• Pair the product again.

If you are still experiencing any issues with your Bluetooth headphones, please contact us for further assistance.